Integrations & systems / Employment
Traka · ASSA ABLOY
Sales Engineer
Electronic key-management systems, APIs, networking, commissioning and technical support.
- Started
- Nov 2021
- Finished
- Aug 2024
- Location
- Brisbane, QLD · APAC support
01 / The role
What I worked on
I worked across the full technical project lifecycle: requirements, solution design, implementation, commissioning and ongoing support.
- Deliver electronic key-management solutions and LAN-controlled systems.
- Develop REST/SOAP integrations using Python and .NET/MVC.
- Build automation for administration, user synchronisation, database maintenance, monitoring, logging and reporting.
- Perform onsite and remote commissioning, configuration and troubleshooting.
- Provide Level 1/2 technical support across APAC.
02 / Work & projects
Behind the job title
Work areas described at a level suitable for a public portfolio.
API and customer-system integrations
Connect key-management systems with customer applications using REST/SOAP APIs, Python and .NET/MVC.
Commissioning and networking
Configure hardware controllers, LAN-connected systems and customer environments through onsite and remote delivery.
Operational tools and support
Develop practical administration and reporting tools, then investigate faults and support systems across APAC.
04 / Perspective
What I take forward
Commissioning and supporting real systems taught me to pay attention to configuration, recovery and the information the next person needs to diagnose a fault.
Why I moved on
I wanted to broaden my technical project experience across different industries and develop the customer and supplier coordination side of delivery.
Proposed career-progression wording, awaiting my final review.