Systems support / Part-time
Independent technical support
Technical support & integration
Application configuration, integration support and fault resolution for small businesses.
- Started
- Jul 2026
- Status
- Current role
- Location
- Remote
01 / The role
What I worked on
Alongside my development work, I provide practical technical support for small-business clients.
- Application configuration.
- Integration support.
- Investigation and resolution of technical faults.
02 / Work & projects
Behind the job title
Work areas described at a level suitable for a public portfolio.
Configuration and support
Help clients configure applications and investigate behaviour that prevents them from completing their work.
Integration troubleshooting
Follow data and system interactions to understand where a fault occurs and what needs to change.
04 / Perspective
What I take forward
Supporting a system after setup makes the value of clear defaults, understandable errors and useful documentation very concrete.